Frequently Asked Questions

- Unit not working: There may be a problem with the power supply, or there may be a malfunction in the indoor or outdoor unit.
- The air is not cooling enough: There may be a leak in the refrigerant, there may be a problem with the gas pressure, or the unit may need cleaning and maintenance.
- Abnormal noises: There may be a problem with the fan, motor, indoor or outdoor unit.
- Water leakage: There may be water accumulation due to the cycle freezing or a malfunction in the drainage system.
- Display error codes: Error codes may appear on the unit's control screen, indicating a problem that needs to be fixed.